Free Shipping on all orders

Shipping

When can I expect to receive my package?
Every single item on Shoeaddic is custom painted just for you, and it will take us 8-10 business days to be painted and make sure your order is everything you hoped it would be prior to shipping.
Please note: Some of our items in our catalog are so popular that the shipping times may take longer than the estimates below.

US Shipping Time Estimates
Shoes, Boots, Caps/Hats, Shirts/Hoodies & Backpacks 2-4 Weeks

International Shipping Time Estimates

Shoes, Boots, Caps/Hats, Shirts/Hoodies & Backpacks 2-4 Weeks

*Please see note below for International buyer.

Can I track my package?
A Tracking Number will be sent to you by email a few days after your order has been shipped. If you haven’t received your tracking number within the time frames below, please contact our help support team here and we’ll be happy to assist!

Please note:
It may take up to 24h for your package to show up in the forwarder's tracking system.

I never received my package, what should I do?
If your item has not arrived within 45 days for apparel products and 60 days for Shoes, Boots, Caps/Hats, Shirts/Hoodies & Backpacks after having ordered, contact one of our champs through our Contact Us page and we will do our best to help you!

How much is shipping?
Once you’ve clicked through to Secure Checkout, you can enter your delivery address and continue to shipping method.
Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

International buyers! - What about customs? Will I be charged for duties or custom when my package arrives in my country?

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges vary from one country to another and are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be. 
Feel free to contact our customer support for additional information. 

*Shipping to the following countries may take over 50 days for certain products:
South Africa, Peru, Argentina and French Polynesia.

*All items except for our beautiful and personalized shirts & hoodies cannot be shipped to the following countries: Guatemala, Bolivia, Peru,  Montenegro, Syria, Kuwait, Georgia, North Korea, Jordan, Ecuador and Morocco.*

Size guide

We know correctly fitting shoes are important which is why we offer whole and half sizes and a range of widths for a perfect fit!

 

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