The shoes can be customise in your perfect size only once the payment has been processed through our website . Please contact me to discuss our plan for your custom shoes and so I can create a custom purchase link for you.
I gladly accept cancellations within 24 hours of purchase
Due to the customisation of Shoeaddic products we cannot accept returns or exchanges on hand-painted merchandise. So when you order, please make sure that your sizing is correct .
We do everything to ensure that your items arrive in perfect condition. Any faults, or mistakes from our side (wrong designs, wrong size) need to be reported to us within 3 days of receiving your order.
When washing you hand painted goods you should follow the instructions provided on the website to avoid any damage.
Additional Policies and FAQ’s
For returning customers, if you have previously purchased a pair of shoes from the Shoeaddic Shop , you are eligible to receive 15% off your new order! Please message for more details.